Response to chain of command for keeping up appearance of homeowners' yards. Both homes are in the 500 block and come under Homeowners Assoc I. President is listed as Tom Kiddle and the management company is listed as Newell Properties Mgt. 514-1199. Chain of command should be President of HOA, who would contact Management Co., then if no results, would be sent back to President of HOA who would then forward a written complaint to the Club Manager